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You’re Hired! – Employability
Communication Skills in Preparing for Work – Credit value 2 – Start Here!
What is Employability?
Searching for the right job or career for you!
How do you decide what job to do?
Applying for a job
Preparing for your interview
Practice Interviewing
Mock Interview Time!
Dress to Impress!
After your interview
Are you prepared for work? – Test yourself…
Oral Presentation Skills – Credit value 1 – Start Here!
Presentation Skills Overview
What Is the Purpose of an Oral Presentation?
Why are oral presentation skills important?
Planning your Oral Presentation!
How to Make an Excellent PowerPoint Presentation
Deliver your oral presentation
Giving effective feedback
Working as a Team – Credit value 1 – Start Here!
What does it mean to work as a team?
What are teamwork skills?
What is a team player?
What are the aims and objectives?
The Benefits and Limitations of Teamwork…
Use appropriate phrases and body language
Participate in your group activity
Are you a team player? Test yourself…
Customer Care – Credit value 2 – Start Here!
What is customer service?
Why good customer care is important!
How poor customer care can affect customers and organisations.
The importance of making a good impression when dealing with customers.
Positive verbal and non-verbal ways of communicating with customers.
Participate in your Customer Care Demonstration.
How much do you care? Test yourself…
Recognising and Respecting Diversity in the Workplace – Credit value 1 – Start Here!
How individual differences and diversity contributes to a positive environment in the workplace.
What is Discrimination in the Workplace?
Examples of Workplace Discrimination.
What is Unconscious Bias?
How do you promote equality in the workplace?
Fostering a Positive Workplace Culture.
Diversity & Unconscious Bias – Test your knowledge
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How do you decide what job to do?

  1. You’re Hired! – Employability
  2. Communication Skills in Preparing for Work – Credit value 2 – Start Here!
  3. How do you decide what job to do?

Follow an organized process and you will increase your chances of making a good decision.

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