Skip to content

You’re Hired! – Employability

Communication Skills in Preparing for Work – Credit value 2 – Start Here!

What is Employability?

Searching for the right job or career for you!

How do you decide what job to do?

Applying for a job

Preparing for your interview

Practice Interviewing

Mock Interview Time!

Dress to Impress!

After your interview

Are you prepared for work? – Test yourself…

Oral Presentation Skills – Credit value 1 – Start Here!

Presentation Skills Overview

What Is the Purpose of an Oral Presentation?

Why are oral presentation skills important?

Planning your Oral Presentation!

How to Make an Excellent PowerPoint Presentation

Deliver your oral presentation

Giving effective feedback

Working as a Team – Credit value 1 – Start Here!

What does it mean to work as a team?

What are teamwork skills?

What is a team player?

What are the aims and objectives?

The Benefits and Limitations of Teamwork…

Use appropriate phrases and body language

Participate in your group activity

Are you a team player? Test yourself…

Customer Care – Credit value 2 – Start Here!

What is customer service?

Why good customer care is important!

How poor customer care can affect customers and organisations.

The importance of making a good impression when dealing with customers.

Positive verbal and non-verbal ways of communicating with customers.

Participate in your Customer Care Demonstration.

How much do you care? Test yourself…

Recognising and Respecting Diversity in the Workplace – Credit value 1 – Start Here!

How individual differences and diversity contributes to a positive environment in the workplace.

What is Discrimination in the Workplace?

Examples of Workplace Discrimination.

What is Unconscious Bias?

How do you promote equality in the workplace?

Fostering a Positive Workplace Culture.

Diversity & Unconscious Bias – Test your knowledge

Are you prepared for work? – Test yourself…

You’re Hired! – Employability
Communication Skills in Preparing for Work – Credit value 2 – Start Here!
Are you prepared for work? – Test yourself…

Time limit: 0

Quiz Summary

0 of 16 Questions completed

Questions:

Information

You have already completed the quiz before. Hence you can not start it again.

Quiz is loading…

You must sign in or sign up to start the quiz.

You must first complete the following:

Results

Quiz complete. Results are being recorded.

Results

0 of 16 Questions answered correctly

Your time:

Time has elapsed

You have reached 0 of 0 point(s), (0)

Earned Point(s): 0 of 0, (0)
0 Essay(s) Pending (Possible Point(s): 0)

Categories

Not categorized 0%

Thank you for taking the Quiz. Do not worry if you failed the quiz: just simply restart the quiz again!

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16

Question 1 of 16

1. Question
1 point(s)

Which of the following should you NOT include in a covering letter?

Skills and experience related to the job role
Correct Incorrect Correct answer

Negative comments about your current or former employer
Correct Incorrect Correct answer

Where you found the job advert
Correct Incorrect Correct answer

Date available to start work
Correct Incorrect Correct answer

Correct

Incorrect
Question 2 of 16

2. Question
1 point(s)

What should you NOT do at an interview?

Make eye contact
Correct Incorrect Correct answer

Smile
Correct Incorrect Correct answer

Chew gum
Correct Incorrect Correct answer

Shake hands
Correct Incorrect Correct answer

Correct

Incorrect
Question 3 of 16

3. Question
1 point(s)

You should always arrive at an interview at least 10 minutes early. If your interview is at 10.45am, what time should you arrive according to this advice?

10.35 am
Correct Incorrect Correct answer

10.35 pm
Correct Incorrect Correct answer

9.45 am
Correct Incorrect Correct answer

11.00 am
Correct Incorrect Correct answer

Correct

Incorrect
Question 4 of 16

4. Question
1 point(s)

What should you always do before attending an interview?

Watch the news
Correct Incorrect Correct answer

Apply lots of aftershave or perfume
Correct Incorrect Correct answer

Prepare and research the company
Correct Incorrect Correct answer

Have a late night
Correct Incorrect Correct answer

Correct

Incorrect
Question 5 of 16

5. Question
1 point(s)

What should you NOT take with you to an interview?

Proof of ID e.g. Passport
Correct Incorrect Correct answer

Copy of interview invite letter
Correct Incorrect Correct answer

Copy of CV and application form
Correct Incorrect Correct answer

Best friend
Correct Incorrect Correct answer

Correct

Incorrect
Question 6 of 16

6. Question
1 point(s)

What is the maximum number of pages that a CV should be?

6
Correct Incorrect Correct answer

2
Correct Incorrect Correct answer

4
Correct Incorrect Correct answer

3
Correct Incorrect Correct answer

Correct

Incorrect
Question 7 of 16

7. Question
1 point(s)

What should a person do in their spare time to gain some professional skills and improve their CV?

Volunteer
Correct Incorrect Correct answer

Go on Facebook
Correct Incorrect Correct answer

Talk with friends
Correct Incorrect Correct answer

Correct

Incorrect
Question 8 of 16

8. Question
1 point(s)

What is the purpose of a CV?

To fill your spare time
Correct Incorrect Correct answer

To prove you can spell
Correct Incorrect Correct answer

To get you an interview
Correct Incorrect Correct answer

To prepare for working life
Correct Incorrect Correct answer

Correct

Incorrect
Question 9 of 16

9. Question
1 point(s)

How could you increase your chances of getting into your chosen career?

Dine out regularly
Correct Incorrect Correct answer

Have an active social life
Correct Incorrect Correct answer

Buy an expensive suit
Correct Incorrect Correct answer

Try and find some industry related work experience
Correct Incorrect Correct answer

Correct

Incorrect
Question 10 of 16

10. Question
1 point(s)

What should you do when writing a CV?

Include full contact details for your references
Correct Incorrect Correct answer

Include a photo
Correct Incorrect Correct answer

Make it look colourful with pictures
Correct Incorrect Correct answer

Tailor to a specific job role/industry
Correct Incorrect Correct answer

Correct

Incorrect
Question 11 of 16

11. Question
1 point(s)

Pick out the source which would NOT help you when looking for a job.

Newspaper
Correct Incorrect Correct answer

Cross Word puzzle
Correct Incorrect Correct answer

Word of mouth
Correct Incorrect Correct answer

Family and friends Job search website
Correct Incorrect Correct answer

Correct

Incorrect
Question 12 of 16

12. Question
1 point(s)

What is the first thing you should do when writing a covering letter for a job?

Start writing and hope for the best
Correct Incorrect Correct answer

Ask a friend to help
Correct Incorrect Correct answer

Read the job advert and pick out the key points
Correct Incorrect Correct answer

Read your CV
Correct Incorrect Correct answer

Correct

Incorrect
Question 13 of 16

13. Question
1 point(s)

What detail should be included in the first paragraph of a covering letter?

A list of previous job roles
Correct Incorrect Correct answer

A copy of the first line from your CV personal statement
Correct Incorrect Correct answer

What position you are applying for with Job ID/Ref number
Correct Incorrect Correct answer

Correct

Incorrect
Question 14 of 16

14. Question
1 point(s)

Which of the following should be included in a CV?

Up to date contact details
Correct Incorrect Correct answer

Photo
Correct Incorrect Correct answer

National Insurance
Correct Incorrect Correct answer

Correct

Incorrect
Question 15 of 16

15. Question
1 point(s)

If you are applying for a customer-facing job role, which of the following skills would be MOST important to include in your CV?

Numeracy
Correct Incorrect Correct answer

IT skills
Correct Incorrect Correct answer

Communication
Correct Incorrect Correct answer

Problem Solving
Correct Incorrect Correct answer

Correct

Incorrect
Question 16 of 16

16. Question
2 point(s)

It is important to list the names of your references on your CV

True
Correct Incorrect Correct answer

False
Correct Incorrect Correct answer

Correct

Incorrect

error: Content is protected !!

Login

Accessing this course requires a login. Please enter your credentials below!

Username or Email Address

Password

Remember Me

Lost Your Password?

Register

Don't have an account? Register one!

Register an Account